Terms & Conditions
Phone Orders & Customer Service Questions:
Please call 940-297-6750 or 1-866-322-8273 (toll free) on Monday, Wednesday or Friday between 9:00 am and 1:00 pm (CST) or leave a message and we will return your call as soon as possible. Our mailing address: Media Ministry, Denton Bible Church, 2300 E. University Dr., Denton, TX 76209.
You may place your order by emailing us at firstname.lastname@example.org . Please provide a daytime telephone number, so the media assistant can call you back regarding your preference of payment and shipping instructions.
You may place orders online using our shopping cart at dbcmedia.org. When entering your zip code for shipment, you need to click on the “updated subtotal” box before proceeding.
Processing Your Order
Denton Bible Church does not sell, loan, or give information from our mailing list to other companies or organizations. If you would like us to add or remove you from our mailing list, please email your request ( email@example.com ) and provide your full name and address.
Once you have placed an order online, it cannot be canceled. Please call during our regular office hours for more information. There are no refunds on downloaded materials.
Orders will be shipped once a week via UPS ground, which provides insurance and tracking abilities, or by US Media Mail. You should receive your order within 10-14 days from the date the order is placed, unless the item is out of stock and then it may take additional time.
All rush orders (UPS Next Day/2nd Day Air) must be placed by phone. Please call our office for more information.
We do ship internationally to anywhere the United Stated Post Office services. Depending on where you live, international orders can take 3-5 weeks. All international orders will be shipped via USPS, unless you specify otherwise. All international orders must be placed by phone or email and a credit card or money order is required for payment.
Pricing And Payment Options
CD’s & DVD’s:
All of the prices are suggested donations. If you cannot pay our suggested donation, please simply let us know; we will try to accommodate your budget. While this ministry is self-supporting, we do not want the cost to discourage someone from obtaining teaching of God’s Word. See FAQ’s for more on this subject. Our suggested donation for resources are as follows: CD’s are $4 individually or $3 per message if purchased in a series; DVD’s are $10 individually or $8 per message if purchased in a series. We do accept credit cards (Visa, MasterCard, Discover, American Express) for your convenience. We can also invoice orders and ship them without being prepaid; call us if you wish to be invoiced. Payment can be sent by mail; be sure to direct your payment to: Media Ministry, Denton Bible Church, 2300 E. University Dr., Denton, TX 76209, and put your invoice number on the check or money order. We are a non-profit organization and trust our Lord to work through His people in meeting our expenses.